After obtaining his undergraduate degree, Chuck Gagnon graduated from DeVry Institute of Technology in 1979. From there, he worked for Intel Corporation for seven years: six of them doing in-house component-level troubleshooting, and one year in the field, where he worked on servers and PCs. In 1987, he accepted a position at Quotron, which was later bought by Reuters. While he was at Quotron/Reuters, he worked on systems at their main office in Los Angeles, California and travelled across the U.S.A. to train in-house technicians as well as those of of their third party vendors, including IBM.
Chuck was one of the premier installation and troubleshooting technicians in the country. He travelled extensively, working for some of the most prominent stock market providers in the country, such as Charles Schwab, Paine Webber, and Merrill Lynch. In 1998, Chuck co-founded AdviseTech, and in 2004 he left Reuters to dedicate his efforts to making AdviseTech the premium IT service provider it is today.